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Intercom

Intercom

Intercom is a customer communication platform designed to help businesses engage, support, and retain their customers through personalized messaging. It provides a suite of tools for live chat, customer support, and marketing automation, enabling seamless communication across multiple channels. Intercom helps teams build stronger relationships with customers by offering targeted, timely, and contextually relevant interactions. By collecting customer interactions, it enhances efficiency and improves the overall customer experience.

By integrating with Intercom, Datagrid users can maintain uninterrupted and secure access to customer interaction data, thereby enhancing the efficiency of data transformation.

How-to

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Pre-Requisites
  • Security and Permissions: Intercom admin permissions refer to the specific access and privileges granted to administrators within the Intercom platform.

Use Case

What can you do with the Intercom connector?

  • Integrate Intercom data with other sources to maintain synchronized and accurate records
  • Leverage the gathered data to create a more successful and efficient business operation
  • Enhance customer support by combining Intercom data with data from 100+ other sources
  • Facilitate teamwork with a tool that allows seamless collaboration on data projects.

Data Access

The Intercom connector supports the following data access endpoints:

Admins
Tags
Teams
Companies
Contacts
Activity Logs
Segments
Company Attributes
Contact Attributes
Conversations
Conversation Parts
Company Attributes

Limitations

Integration Capabilities Supported by the Connector:

  • Datagrid ingests data from Intercom via their REST APIs. Please reference the above data access table for more information.

FAQ

We're very happy to help answer any questions you may have.